Shipping policy

Thank you for shopping with Cartwell.

Order Processing

Orders are usually processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays may require additional processing time.

Shipping Charges

Cartwell offers Free Shipping on all orders across India.

Estimated Delivery Time

Estimated delivery time is typically 3–5 business days depending on the delivery location and courier availability.

Please note that delivery timelines are estimates and may vary due to external factors such as weather conditions, logistics delays, or high order volumes.

Order Tracking

Once your order is shipped, tracking details may be shared through email, SMS, or WhatsApp, depending on availability.

Cash on Delivery Orders

Cash on Delivery (COD) is available on eligible orders. Customers may receive order confirmation calls or messages before dispatch.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. Cartwell is not responsible for delivery issues caused by incorrect or incomplete addresses provided during checkout.

Delayed or Lost Shipments

While every effort is made to ensure timely delivery, Cartwell is not liable for delays caused by courier services or unforeseen circumstances. In case of major delivery issues, customers may contact support for assistance.

Contact

For shipping-related questions or support, please contact:

Email: support@cartwell.in